Lock-up your dockers

A laptop is stolen every 53 seconds, and 97 percent are never recovered!

Worse, one out of every 10 laptops will be stolen within the first 12 months of purchase!

Will you be next?

All of your family photos, tax return files, bank statements, etc. at risk. Not to mention all those usernames and passwords that you auto-saved somewhere. You say something must be done.

If you manage a business or work in a corporate environment, the cost will be even steeper than just replacing hardware: think of the public relations nightmare from the theft and legal requirement to alert employees and clients about the information breach.

According to some expert sources, the cost to a company can total €197 per missing record when factoring in the loss of customers, legal fees and the PR crisis management quelling efforts.

Clearly, a few thousand records can quickly add up.

“The loss of a laptop computer may well be quite expensive if it contains unencrypted confidential data,” according to the 2008 CSI Computer Crime and Security Survey. In 2008, 42 percent of all corporate security incidents were because of a stolen laptop, second only to viruses and insider abuse.

Babies can't do an adult's job

Walking by the netbook display at PC World, Media Markt and others, you're likely to hear cooing and exclamations of how cute the little baby laptops are.

Beware, if you take one home, your new baby is not yet fully grown and it is barely on solids. It has not built up enough of the resources to do the work that a standard Momma and Poppa notebook or Laptop can do. Its got some growing to do.

Cheeky new Netbooks are just about the only thing these days that are generating any kind of excitement in the hardware market space. The visual appearance and form factor is appealing to many. The idea of having a good workhorse laptop that can carry your workload at half the size and weight is a dream, but I am sorry it has yet to come true.

With a 10-inch screen, these babies are much smaller than the standard-sized notebook, and yes, much lighter. They are also quite a bit cheaper too. Some are as inexpensive as €200, while others can get as expensive as the €1,000 range. Take note, there is a good reason why they are cheaper.

It's hard to walk by a netbook display at a consumer electronics store without hearing someone coo-ing at them and talk about how cute they are, as if they really were little baby notebooks.

Their magnetic appeal to consumers, means that netbooks have been doing their part to boost sales and make PC manufacturers happy. If you look at the earnings report of any PC maker who makes netbooks, you'll notice that netbook unit sales are just about the only thing growing at a healthy pace. This year other hardware sales look positively bleak, with Gartner now forecasting a decline of almost 12 percent in 2009, the worst in IT history.

Although netbook sales seem to be increasing, some in the industry say that netbooks are suffering a greater return rate than other PCs. If that is the case we can predict an increase in th enumber of netbook orphanages opening up. Netbook for sale. 1 disappointed owner!

• On the consumer side, it's said that once users get the machines home and play with them for a little while, they soon realize the smaller machines can't do all the things that their more Momma and Papa (standard-sized and standard-priced) notebooks can do. The very inexpensive netbooks generally come with Linux, an well respected operating system in the techie world but still a little unfamiliar to the Microsoft masses.
  
• On the enterprise side distributors say netbooks have yet to take hold.

So what's the real story? Can that little baby PC do the big jobs you need it to do? Is there a place anywhere for the netbook in 2009? Is it a serious business contender? Consider this;

Screen size. The size really negates th eus eof Windows style operating systems because you only have space for 1 window. Do your users want to run multiple applications and have more than 1 window open at one time? Do they use spreadsheets? Well, while the netbook's small form factor makes it convenient to tote around, but you will not be able to see everything you need to see. Certainly not at the same time and that can get very frustrating.

Storage. To save space, most netbooks are shipped with a small amount of solid state memory rather than a rotating hard drive. This makes sense in a world where memory prices are always falling and solid state, is faster and more reliable. However, many users have become accustomed to more than 100GB of memory and even in netbooks with hard drives, those users may be disappointed.

Processor performance. You would be foolish to buy a PC that isn't dual core, at least. That is, unless your looking at a netbook. Most standard notebooks come with a dual core processor, either from Intel or AMD, but most netbooks use Intel's Atom single core processor. Intel has said that Atom processors have about half the performance of Intel Celeron processors. Party on!

The other features you and your customers have gotten used to have also been downsized or bypassed. You can get the Microsoft Vista Premium OS on some of these notebooks, and you can buy an external DVD player and an additional external hard drive but by the time you have financed that, you could have configured a standard Momma and Poppa low-end laptop that comes with a higher-performance processor.

Some companies are coming out with some interesting new innovative netbooks, including ones with an ARM processor and a detachable keyboard, making it appear more like a tablet notebook.

In Summary. Unless you want what the netbook really is (a lightweight client that functions well in a cloud computing environment for tasks such as e-mail and Web browsing, but is not as capable of heavy lifting) you are probably better off with a standard Momma and Poppa notebook for a few euros more.

If you want something cute and cuddly around the office that can be easily picked up and taken anywhere, there are other more appropriate and interesting things.

Expanding your career in a shrinking market

It is the aim and nature of all professional people to develop themselves to the maximum. The mantra states; we must maximize our potential and grow our careers.

To do that you have to achieve better results than those around you and without 'over' achieving. Although, this last point is more a problem for older more mature employees.

Remember there is a tiger at the door; So you are in direct competition with everyone else in your company

Consider some simple techniques to help you get more recognition and better results for your efforts.

1) When the bell rings, come out fighting.

• Be the first to arrive and the last to leave.
  
• Be sure to be caught working all the time you are at work.
  
• Start the day with the most important, onerous or the most difficult tasks.
  
• Do not surf the Internet, make personal calls, read the newspaper or make small talk with the 'losers'.
  
• Check your list of activities for the day,
  
• Focus on establishing priorities and get on with it.
  
• Start knocking down those skittles!
  

2) Fill your day with achievements.

• Always be the one that contributes positively at meetings and in face-to-face interaction.
• Ask your boss and yourself, what you can do to provide the greatest contribution to the organisation.
  
• Let everyone know that you are willing to go the extra mile or kilometre.
  
• Do more than the basic minimum, more than you are paid to do.
  
• Be seen to be the one that puts in more effort than the others.
  
• Look for solutions, methods or tools that will allow you and therefore the organisation, to be more effective.
  

3) Set a scorching pace.

• Your career is not a quick sprint or dash across the hurdles.
• It is more enduring like a marathon:
  
• Some runners sprint off at the beginning and get out way ahead of the pack.
  
• Most will be happier running with the pack, safe in the middle, un-noticed, unseen
  
• There are many who are less fit and not really motivated. They are content to be in the race at all but they are clearly seen to be struggling and lagging behind the pack.
  
• Your place is up amongst the leaders, being in the right place at the right time. Excel in hitting targets, achieving goals and milestones.

Take control of your life, your day and yourself. Start each working day with a list of planned activities carried over from the previous day. These will be organised by their priority, so you can address each task as the priorities dictate.

This is a life discipline not just an office routine and will make you more efficient, targetted and better directed as a person. This, in itself will make you stand out from the ambling, gasping crowd and when all around are losing their's, your career will soar.

If you are looking for promotion, assume the position

Candidate references

Who should I choose as my referees?

Almost 60% of employers claim that they have had to withdraw an offer of employment after receiving poor references about successful applicants.

So, you have managed to wow your future employer at interview stage. Cometh the hour, cometh the man and you have convinced them that you are that man i.e. the best person for the job. The last hurdle to hop over is supplying some references. This does not mean that you can get away with being sloppy and provide poorly prepared references.

References are significant and act as a third party endorsement. They are used by hiring managers as reassurance that you are who you say you are and will do for them what you claim you have done for your previous employers.

Therefore, given the high number of rejections at the reference phase, it is important to prepare your references properly. Here are some useful pointers.

Don't include any details
Don't give the names and contact details of your referees on your CV. You should simply state that ‘References are available on request'. Employers will ask you for details if and when they are ready to offer you a position. After all, you wouldn't want your current employer being asked if they would re-hire you when you haven't even told them you're leaving!

Protect your referees
Amazingly, I have had 'unprofessional' recruitment companies approaching my references without permission, to request information on not only myself but also using the approach as a prospective sales call. They started asking if the executive could provide information about other employees in the organisation who may be interested in using the services of a recruitment agency. Not to be content with this, they went on to ask if the organisation would be interested in engaging the recruitment company for its own recruitment, as an aide de HR?

Needless to say they did not get a very positive response and I was extremely embarassed when I heard what had happened. My referee was very magnanimous about the whole incident but as a very busy senior executive in an international organisation, he should have been treated with more respect. Not to mention violating my trust!

What kind of information will my referees be asked to provide?

Nowadays, hiring managers can only request;

• Length of employment
• Previous job title
• Brief details of responsibility
• Overall performance
• Time-keeping and attendance
• Reason for leaving

Employers can also ask your previous company if they would re-hire you, should you apply for a position there in the future.

Choose your referees carefully
85% of employers will check at least one of your references when offering you a position. Typically this will be your most recent employer. So it is important that you choose the most appropriate and responsive people to support your application.

Its all relatively simple

Personal references are not advisable because they are more likely to be complimentary and positive, so it is best to avoid them. Having Grandma Doris saying what ‘a lovely lad' you are isn't going to hold much weight, unless she has a connection to royalty or is married to the CEO.

Remember that it is not written in stone that you have to use a former employer as a reference. Business acquaintances, customers and organisation leaders can all make good references, too. If you don't have much in terms of work experience, you're advised to use one of your tutors.

What are they saying about you?
Under the Data Protection Act, you have the right to see what comments your old employer has made about you as part of their reference in much the same way that you can access your medical records.

If there are comments included that you don't agree with it may be too late with this particular job offer, but you may wish to find out, diplomatically why these comments were made. Simply to make sure that this particular reference doesn't harm your next application.

Believe me, it is a mistake to suggest that your Parole Officer will provide a good reference for you. No matter how true and well intended this may be.

Downsizing Checklist

The Layoff Checklist

Staff movement and layoffs are a fact of life, whether you are in a large or a small organization. The downsizing process is never simple and often unpleasant, especially if it is badly planned, managed and implemented. Your local HR department will have the most relevant experience and knowledge on how to do this, in the most professional and humane manner. The short checklist provided here is more concerned about the methodology rather than the reasons behind it. The checklist covers the main topics that every manager should know and understand prior to terminating one or more employee(s).

The CHECKLIST

□ If its possible, communicate with and prepare your staff for the possibility of layoffs in advance. No termination should come as a complete surprise to an employee under any circumstances. They need time to consider or imagine the possibility.

□ Put your rationale in writing as well as explaining your decisions to upper management if necessary. Puting it in writing provides clarity and negates ambiguity and doubt.

□ On a practical level, establish a detailed plan for handling the workload after the layoffs have occurred, given that there will often be a period of low morale and disruptions.

□ Make a list of key files any employee may have, and arrange for their transfer.

□ HR are your touchstone, so check with them often. There will be defined procedures to follow; get the paperwork right, collect keys and badges, etc. HR people can give you helpful advice on dealing with the more emotional aspects of a layoff, and often provide supportive techniques for delivering the bad news and dealing with the reaction..

□ Keep everything on a safe legal footing. There may be specific things that you must, or must not, say. It is a time when you can easily leave yourself and the company open to litigation.

□ Put in place IT & Security policies to cancel access privileges immediately (within a few seconds) after terminating anyone. Angry or disgruntled ex-employees can and will, do significant damage to your systems the moment they return to their desks. Do not underestimate the impact of this. There are many documented cases of this happening.

□ Establish, in advance with all parties concerned, what will happen before, during and after the termination interview, e.g. who will escort employees back to their work space, how long the laid-off employees will have to gather personal belongings and who will collect keys and badges, etc. Normally security will play a role here. They are less 'involved' with the staff than the management and can be very professional and objective.

□ Managing the guilt and emotional reactions of the “survivors” as early as possible, is essential. Arrange to meet with them to communicate what has happened and why. Then explain the new work plans, address their fears and answer their questions, no matter how difficult

□ Do not forget your own feelings and emotions in all this and seek some good advice from your HR department. They will be best placed to tell you how to deal with what is happening. You are also one of the 'survivors' and you will be expected to do more with less, once the downsizing operation is complete.

The Survivors' Guilt

“But at least you still have a job.”

Yes, those who survive the all-too frequent layoffs are very grateful for their work, but studies show that the stress from all the upheaval can wreak havoc on their health, morale and productivity. And don’t expect them to work harder out of sheer gratitude

Working with the survivors is challenging. These people have lost good friends, vast quantities of institutional knowledge, pay raises, benefits. Plus, they are being asked to take on other people’s work and add it to their own heavy load. The company is expecting them to be upbeat about it.

There’s that low-level anxiety, vulnerability to colds and flu, aches and pains, sleeping difficulties. When you’re anxious, waiting for that next shoe to drop, your body stays in a kind of fight-or-flight mode. Your body is overproducing adrenaline and cortisol. The hormones you need to sustain yourself during a crisis and the substances your body is producing are very toxic.

There can be guilt that they were spared. This can manifest itself as, anger and depression. Clearly, there’s a huge increase in insecurity and that uncertainty is very destabilizing.

As part of a 10-year study of downsizing at a major U.S. manufacturer, looking at depression in workers, in surveys two years apart in the ‘90s.

Depression scores dropped by more than half in those who took a voluntary buyout. There was little change in those who left involuntarily, but, interestingly, depression scores rose slightly among the workers who stayed on.

From the company’s data on sick leave, it was found that managers and other higher-skilled workers took more sick leave, possibly to look for other jobs. Less-skilled workers, meanwhile, took less sick leave and absenteeism at the company declined as workers hunkered down, trying to hang on to their jobs. Remembering that this was in a job market much more favorable than that of today.

This points to research that layoffs often don’t improve companies’ financial performance – essentially the reason they are done in the first place – and to a 2003 study by the Institute of Behavioral Science that found that people who had seen co-workers laid off reported poorer mental and physical health than workers who had not been exposed to layoffs at all.

The whole metaphor breaks down. We’re a family. We take care of each other and you don’t divorce your children.

Reporting even worse health and attitudes were layoff survivors who were shifted to different positions or departments within the company.

One of the inherent dangers for companies is that handling layoffs badly can taint the perceptions of those who are left. They’re the ones the company is relying on to move the company forward, yet that depends on the respect that remains for those who have led the downsizing.

A lot was going on with the companies studied, including a merger, an increase in outsourcing and a move away from its “we’re a family” culture towards a shareholder-driven, profits first company. Workers took that as a betrayal, with comments that they were being treated as a number or an expendable commodity.

It’s hard enough for workers to concentrate when rumors are swirling at the water cooler and online and these can quickly turn toxic in the absence of reliable and reassuring information from the company but to see coworkers escorted from the building like criminals only severely hurts morale.

Though plenty of articles say productivity goes down for layoff survivors but it’s not that simple. It depends on how productivity is measured and the economic climate in which it occurs, e.g. any form of restructuring and change will take some getting used to.

Workers need time to grieve after a layoff, just as they would a death in the family and workers who have to take up the slack might require more support and training, which suggests there will certainly be a period of inefficiency until everyone is up to speed on the new tasks.

A recent US survey report bears a real sting. It’s based on surveys of 4,172 workers who survived corporate layoffs. In the study:

• 75 percent said their productivity has decreased.
• 64 percent said it's true of coworkers.
• 69 percent said the quality of the company’s products or services has declined.
• 81 percent said customer service has been hurt.
• And 61 percent believed the layoffs have hurt their company’s future prospects.

The bright spot in the survey, however, echoed the advice of many experts: You can lessen the blow by being as open and forthright with employees as possible. Workers who rated their managers as visible, approachable and candid, even when there was nothing new to report, were much less likely to report these declines. You really can’t over-communicate during these events.

Let your surviving workers know that they are here because they are the right people for the job. Let them that you believe in them and together they can work to get the company through these very challenging times. You’ve got to show them your respect, trust and appreciation. Help them prioritize their work. Let them know why they are there and let them know how they can help and how you are going to support them.

This is not the time to sit quietly in your executive office and neglect your people. They need leadership and they need it now. You have to be out there amongst them, letting them know what’s going on and have them feel that you’re fighting for them.

Reduced Security

An urgent demand for talent in several areas is eclipsing broad, knee-jerk reactions to greatly reduce budgets and cut staffing levels, projects and fixed asset purchases, without thinking carefully about the consequences and future requirements.

Undeniably employers made mistakes in past downturns, huge miscalculations founded in the white hot heat of cost-cutting that wounded them badly later on. It limited their ability to respond quickly and when the smoke cleared and the rebuilding started, they were left floundering.

It just shows how little IT management has learned since last time. Managers have not learned the lesson that it's not just about cutting spending, it's about managing the risks and being smart within their spending limitations. Know your boundaries and work within them.

One of the worst instancies if this in the IT security field. Current economic conditions are having a negative impact on the majority of security budgets. Many companies have initiated a hiring freeze or staff reduction exercise, necessary measures due to the financial crisis.

Security-decision makers in over 100 companies have been asked about their spending plans for the coming year and to gauge the impact current economic conditions are having on budgets. Of 159 respondents, 64 percent indicted that the economy was having a negative impact on security spending. Another 19 percent said the economy currently had no impact. Just 6 percent said the crisis was having a positive impact on their organization's security budget.

Security budgets will decrease for 35 percent of respondents and remain the same for 42 percent. Just 23 percent thought spending would increase in the coming year. Those numbers are a switch from last year, when more companies expected to increase security spending. In 2008, 38 percent of companies planned to increase their security budget and just 24 percent expected to see a decrease in spending.

One firm is actually in the minority and plans to spend more on security in the coming 12 months. "We are increasing from previous years. I would have to say the increase is around regulatory issues as well as general responsible security program expansion."

Security spending is often driven by compliance and policy decisions. This falls in line with what other companies also said, with a majority indicating that policy and compliance are the main justifications for security spending.

Security decision-makers were asked if they planned to increase or decrease spending in the following areas: Business Continuity/disaster recovery, data loss prevention, identity management, compliance and regulations, outsourced security systems, physical security, policy and risk management, and staff.

In all but one category, more than half of respondents expected spending to remain at similar levels.

However, when it comes to spending on staff, 41 percent expect to see a decrease in spending. Close to 60 percent have either implemented, or plan to implement, a hiring freeze.

Additionally, 35 percent of companies asked, indicated they have had to go beyond a hiring freeze and have actually reduced security staff, or plan to reduce headcount in the next 6 months. It will be interesting how this affects security in the coming months and whether we will see more outsourcing of protective measures. A dangerous path to walk and one that can only increase the threat to organisations.

Let's hope we soon see an end to these 'interesting times'