Globalisation - Simplified

Promote clear rules. Define which decisions are global versus which can be made locally.

Structure for agility. You can't really do a lot of anticipating in emerging markets. Instead, make change management a core competency.

Establish global and local processes for funding innovation. Maintain a formal process for getting new ideas approved and nurture a local entrepreneurial culture in developing locales.

Globalise strategic roles. Make resources such as IT architecture, financial management, vendor management and security available to new markets via a shared services model. Use IT processes to connect global capabilities with local needs.

Embrace emerging technologies. New technologies and processes like SOA and collaboration tools will enable increased integration and agility.

Communicate well and often. Messages from IT, when delivered consistently, help to create and maintain trust with a diverse set of stakeholders. Match these continuing communication efforts to listeners' needs.