Showing posts with label networking. Show all posts
Showing posts with label networking. Show all posts

Sunday, April 7, 2013

Networking for Introverts

If the prospect of networking fills you with dread or you think it's something only extroverted people do, think again.

You don't need to have a gregarious or outgoing personality to build a network of professional contacts - in fact, your approach may be better received than the brash personality types out there.

Natural listeners
There is a misconception that only extroverts can network. Introverts in fact have some advantages: they are natural listeners and they tend to reflect before they speak. They are also sometimes better at building long-term relationships.

Regarding yourself as an introvert should not be used as an excuse for doing nothing.

Connecting with people in your search is a skill that needs practising, and the less it comes naturally, the easier you should make the first steps.

Begin with "Level 1 - Conversations" the gentlest form of networking, and one which anyone can do.

Start by talking to people you already know and trust, but talk to them in a way you've never done before.

This approach helps avoid mistakes that will feel like setbacks. Like the cold rebuff you get when you start a phone call saying "you don't know me, but...." or approaching high-level contacts too early in the process when you're still feeling bruised and you don't know what you're looking for.

Don't give people the opportunity to say "not now" or a plain "no" when you're aware how much these will set you back.

Easy targets
Nervous networkers should target the easiest people to begin with not the 'main target.'

When you pick up the phone you know that you can just begin a conversation, and you don't need to prepare a script of what you will say.

Be honest about what you're asking for - make it clear that you are setting up brief conversations with a range of people to find out what is going on in the world or in a particularly favourite sector.

Just think carefully about what to ask for and steer clear of asking for favours!

Ask people for things they are happy to talk about, but a good conversation about the world the person knows well is always welcome and don't forget to thank people properly.

Start by talking only to people you know, ask about their job or their hobbies, the universe, then ask them if they can introduce you to someone else; a proper, warm introduction, not just a name.

The big event
Once you've had a few "safe" conversations with the contacts you already know, you may wish to consider attending a more formal networking event.

Of course it can be intimidating going into a room full of strangers and feeling pressured to make contacts, but the fear of networking is often much worse than the reality.

You are all there for the same reason and you are all feeling the fear!

If you are at an event, ask one of the organisers to introduce you to others. any organiser worth their salt will be happy to facilitate this.

Do make sure that you introduce yourself clearly, so that people know your name and what you do, as this often reveals areas of common ground for conversation.

As long as you show an interest in other people and a willingness to listen, generally people will only be too happy to talk to you.

Networking from home
If you can't face wearing a name badge and making small talk, don't despair. Online forums and networking sites like LinkedIn allow you to make contact with people in your sector - without even having to leave home.

To get started, search for ex-colleagues and look for groups set up within your industry. Remember, as with most things in life, the more you put in, the more you'll get out - so be sure to post messages and join the conversation rather than just observing.

Do not rant, do not pontificate, and do not over-criticise others. Let the tolerant, thoughtful and collaborative you come through in your conversations.

Having a few open conversations online should make it easier when you take the plunge and meet up at a real life event. You'll be networking like a pro before you know it.

Sunday, January 8, 2012

Social Media: Lessons from Dr Seus

Dr. Seuss' rhyming wisdom provides social media lessons for all of us. Here are a few:

1. "Today you are you, that is truer than true. There is no one alive who is youer than you." Be yourself on social media platforms and reveal your true essence. Don't try to be someone else. To this end, don't pass someone else's content off as yours.

Social media tip: Show who you are with your avatar and profiles. Include information that proves you're human.

2. "So the writer who breeds more words than he needs, is making a chore for the reader who reads." Great advice for social media where space is limited and participants are constantly bombarded with information. Keep your messages short and on target

Social media tip: Integrate your branding into your social media interactions through your language, voice and graphics. Dr. Seuss' tweets would sound like Dr. Seuss without needing identification.

3. "Sometimes the questions are complicated and the answers are simple." Given broad based use of social media, it's easy to forget your social media peers may not be native speakers of your language or may have a different understanding of the same event.

Social media tip: Be a social media resource and help others whenever and wherever possible. Support those around you.

4. "For a host, above all, must be kind to his guests." No place is this truer than on social media platforms where you should be polite and free of all scorn. Remember—you don't know someone's background, so err on the polite side.

Social media tip: Be generous in your advice and participation on social media networks and pay-it-forward.

5. "Unless someone like you cares a whole awful lot, nothing is going to get better. It's not." Dr. Seuss packed a lot of social media sense into a short phrase. In 2011, social media showed how people around the world could support others half a world away during the Egyptian revolution and the Japanese tsunami.

On social media platforms, everyone has responsibility to make their forums safe. There shouldn't be cyber bullying or other issues where real people are hurt by what's said without thinking.

Social media tip: Social media has social responsibility! Take a stand on social media where appropriate to make them safer for people in need or danger.

6. "Be who you are and say what you feel because those who mind don't matter and those who matter don't mind." Dr. Seuss' words ring true on social media where it's important to be transparent. While this involves telling the truth, it doesn't mean divulging confidential information that would harm an individual or a business.

Social media tip: Help your employees by developing a set of social media guidelines so they know what's acceptable to say on social media networks when they represent your firm as well as when they're engaging as individuals. Be aware that privacy on many social media entities can be elusive.

7. "Oh, the things you can find if you don't stay behind!" Learn to be a social media extrovert and engage with others across a wide variety of interests.

Social media tip: Build a social media tribe to engage with. Pay-it-forward on social media platforms like question and answer sites and participate in group discussions such as Twitter chats.

What's your favorite Dr. Seuss quote and how does it relate to social media?

Tuesday, November 15, 2011

Communications: 60 Hudson Street, Manhatten, NY


Bundled, Buried & Behind Closed Doors from Ben Mendelsohn on Vimeo.

We keep thinking and reading about the Internet as a cultural phenomenon, but what about its palpable physicality? In 2010, it was estimated that the world produced over one thousand exobytes of new data, or one trillion gigabytes.

Most of it doesn’t stay put — instead, it travels through the world’s servers, but where exactly does it go? That’s precisely what Ben Mendelsohn set out to answer in Bundled, Buried & Behind Closed Doors, a fascinating short documentary for his masters thesis at The New School.

The film takes us inside 60 Hudson Street in Lower Manhattan — a deceptively nondescript building that houses one of the world’s major nodes of the Internet. The rest…well, you’ll have to see for yourself:
"It’s really vital to remember that the Internet is physical. The Internet can be touched, it is material and it exists — because so much of the rhetoric surrounding current concepts of ‘cyberspace’ suggests that it’s somehow just this sort of magic, etherial realm that exists ‘out there’ almost on its own.” ~ Stephen Graham, Professor of Cities and Society, Newcastle University"


Thursday, December 3, 2009

Unemployed in the Festive Season? Great! Get out and Party!

It seems like only last month that we were in the middle of the Summer Vacation slump, when all our precious customers are sunning themselves on the beach instead of trawling the shopping malls, but take heart, this is a time of great opportunities, especially for job seekers..

The festive season is a great time to catch up and expand on your network, if you remain focussed, use your head and your time accordingly. The holiday season has always been an excellent time of year for job hunters and networkers.

You Send Mail
Spreading holiday cheer and New Year’s greetings over the phone, via e-mail or with a card is a great and valid reason to reconnect with people you don’t regularly see or with whom you correspond infrequently.

Parties Galore!
There are as many different types of parties and seasonal festivities; office parties, cocktail parties at your neighbours’ houses or scholl concerts for your kids. These present ample opportunities to meet new people and to network in relaxed, convivial settings.

Live Chatter
It’s so much easier to make small talk about things like family, holiday plans, shopping and gifts at this time of year, and those universal topics help break awkward silences and warm up conversations that you can eventually direct toward your networking needs.

Making Connections
The Festive season is the ideal time for job hunters, especially for those who find setting up networking meetings difficult, to make a connection with someone they want to get to know by offering them a ride to a party, providing directions or giving them an admission ticket to an event.
Embrace the Moment
You have been trying to get a hold of these people all year. So, now that they are out there, don’t dread the opportunity that these social events present; embrace them.

Here are some tips to help you make the most of the festive season’s networking opportunities:

1.Be selective
If you are furtunate enough to have multiple invitations for the same date or just don’t want to spread yourself too thin, decide which events are worth your time based on the networking potential that each provides and/or the amount of fun you think you’ll have, but don't get fun and work mixed up.

2.Do your Research
Before selecting the event you’re planning to attend, find out who is expected to be there. Politely ask the person organising the event if they might tell you whom they invited. Then identify the individuals you want to meet. Learn about these people and the companies they work for so you can have an intelligent discussion with them and thus make a positive impression, but don't be a boring geek!

3.Planning ahead.
Have some idea what you might say to break the ice and keep conversations flowing. People are going to ask you who you are and what you do for work, so know how to answer that question:

Come up with a succinct explanation, something funny or a simple anecdote that illustrates what you do and distinguishes you from the rest of the pack. Also think about what you might offer the people you meet in terms of advice, an introduction or a referral. Planning ahead will help you make the most of the event and increase your confidence going into it, but don't actually write a script and if you do do not let anyone see you refering to it.

4.Know your goals
When you finally get in front of your target contacts, what do you want to get out of the interactions? Do you want their business card, or a referral or permission to contact them afterward to discuss your mutual interests? Taking small pieces of their clothing or hair is not recommended, as this will be perceived as 'spooky'.

5.Make a good first impression
In the age of the Internet, a social event is a rare and invaluable opportunity to speak with someone face to face. So give the casual attire a break and look smart for the occasion. Also keep breath mints and your business cards handy. Be sure to have a good close shave beforehand, especially if you are a man.

6.Have a friend introduce you
If you’re rather shy with strangers and uncomfortable introducing yourself to someone new, find someone who knows the people you want to meet and ask that person to introduce you. Show your gratitude to your introducer by finding a way to help him or her. Never forget a favour, but don't pay over any cash. It's not cool.

7.Work the room in twos
You’ll be surprised how much easier it is to meet new people when you do so with another person by your side. Find someone with whom you’re socially compatible, who brings out the best in you and vice versa, and introduce yourselves to someone new, but don't dress identical cause that' just spooky again and avoid the temptation to play 'Good Guest, Bad Guest'.

8.Stay focused
A Festive season networking occasion is not about the food and drink in the same way that a working lunch is not about the food. Remember, it’s all about expanding your circle of relevant contacts and learning and gleaning as much as you can from your conversations.

It’s a good idea to take very small notes, the back of business cards will do. That way you'll be able to recall your conversation when you follow up with them. Try not to take notes openly cause then you'll risk looking like the paparazzi press.

9.Quality
Quality is always more important than quantity. It’s better to spend 'quality' time with a few key people, having a meaningful conversation than to have a dozen superficial chit-chats.

Don’t be too quick to break off a good discussion with one person to start another with someone new. You'll end up flitting around the room picking up new contacts and then quickly leaving them hanging, like some demented bulemic humming bird.

Respect
On the other side, play fair. Don’t waste other people's time or prevent others from doing a bit of networking too. Be respectful and courteous. Your goal is to be remembered for the right reasons and to get someone to take action on your behalf.

Resource or Resourceful
You need to be more than a name on a card or resume; you need be a resource they’ll keep on their radar for appropriate referrals and recommendations.

10.Hold your tongue.
It’s always better to say less rather than more and to remain silent than to put your foot in your mouth. If you don’t have anything to add, don’t feel obligated to talk. You can’t hurt yourself by being quiet, offering a friendly smile, or nodding to indicate that you are listening appreciatively.

It’s better to leave a neutral impression than to damage your reputation by speaking out of turn or making a politically incorrect statement. Plus, you never know what others who are listening could be hearing and then later reporting.

11.Be gracious
Write timely and responsive thank-you notes for invitations, assistance, introductions, referrals and advice. Not only does this show you have good manners and are courteous, but it also makes someone else feel appreciated and reminds them of your interaction.

12.Follow up.
To maximise the value of your networking efforts, be sure to follow up on the contacts you made. Make keeping in touch regularly with your network your new year’s resolution. You don’t want to be "out of touch; out of mind." Persistence is a guaranteed advantage in the job market.

Monday, November 30, 2009

The Best Networking Tips for the shy and retiring types

If you're struggling to meet new people, here's some common-sense advice for increasing your networking.

Start Small
If the idea of approaching people you don't know intimidates you, then begin your networking efforts by seeking out familiar faces, such as relatives and friends.

You can do a significant amount of valuable networking without ever having to make a cold call. Start with someone you know instead of a stranger. It demystifies the networking process and helps gets you over the hurdle. A series of successful conversations will make you more confident.

A logical next step after talking with friends and family is to pursue old chums and people who graduated from your college. Your alumni network can be a gold mine of connections, if you have one. It exists for the purpose of networking, so contacting an alum out of the blue shouldn't feel like a cold call. After all, they joined the network to make and take such calls.

Don't Apologise
Introverts and inexperienced networkers often apologise when asking for an individual's help because they see networking as an imposition, not as an exercise in relationship building. They feel like they're asking someone to do them a favour.

Apologising simply demonstrates your lack of professionalism and confidence. It's also annoying and juvenile. You don't have to apologise for asking for help. You don't have to apologise for wanting to learn more about the individual with whom you're networking. One day you may be able to help them out.

Reach down deep

Humans are hard-wired as communal, tribal animals, so the shy person isn't shy by nature. They are made shy by circumstances or design. Something happened to them to make them want to recoil in these situations.

Sometimes, when an introvert hears that he's not inherently a loner, that humans are innately social creatures, the realization helps him emerge from his shell of shyness, he says.

The Wisdom of Dale Carnegie
Dale Carnegie literally wrote the original book on networking in 1936. 'How to Win Friends and Influence People', it demystified the process of making friends out of strangers and inspired legions of business coaches to carry on Carnegie's message.

Smile:

This is such a simple, basic rule, yet people just don't think about it. They're so focused on needing to network at a conference that they don't realise they're walking around with a scowl on their face. Scowling, serious, expressions are forbidding. People are more likely to warm up to someone who says good morning with a broad smile than they are to someone with a dour countenance.

Ask questions:

Joining a group engaged in conversation can be awkward. The best way to do so is to pose a question to the group after getting the gist of the conversation. You build your credibility by asking a question, and for a shy person, that's a much easier way to engage than by barging in with an opinion, even if you have one.

Listen:

One of the most profound points Carnegie made in How to Win Friends was that people love to talk about themselves. If you can get people to discuss their experiences and opinions, and listen with (apparent) sincere interest, you can have a great conversation with someone without having to say very much at all.

Business cards:

Always have them handy. That's why you paid so much to have them printed. They're an effective way for you to leave your name behind so that people remember who and what you are.

Speak the person's name:

People like to hear their own name, it's attention getting and holding. A person's name is the sweetest sound to that person. So when you meet someone, use their name in conversation. Doing so makes the other person feel more comfortable, like you really know him and he knows you.

Be Yourself
Many introverted professionals think they have to act like an extrovert in networking situations. While you do have to make an effort to be more gregarious than normal, don't try to fake it too much. You should never come across as artificial.

You don't have to be the golden tongued schmoozer. The problem with the schmoozer's approach to networking is that they don't have the right intent. Their not interested in helping other people, only themself and everyone knows that.

Be Passionate
Join activity clubs or grups and attend events that relate to an interest or activity you enjoy. If you enjoy wine, attend a wine tasting at your local liquor store. If you're a keen reader, join a book club and even better take a leading role.

Yes, you're a technology professional but it doesn't mean that you should only go to technology conferences to network. The advantage of engaging in activities you enjoy with other people is that it makes conversation so much easier. So, there's no reason not to do a bit of networking, even when you're having an amiable conversation.

Attending gatherings where you feel comfortable helps to bring out the best in you but avoid situations where you might be stressed, rushed or distracted from your networking mission.

If you do find yourself in a room full of strangers at a technology conference or party, lead th econversation to the topics that interests you. When you talk about things you're passionate about, you will light up and appear more engaging.


You don't have to find a shared interest to connect with others but it helps. So, ask around. Find out what the people around you what they do in their spare time.

Ask for Introductions
Shy people attending conferences tend to find one person with whom they spend all their time for the duration of the event. This is not good.

Although settling in with one person may be more comfortable for the introvert than introducing himself to lots of new people, it is an avoidance technique and completely defeats the purpose of networking.

The shy person can engage the services of a more outgoing friend and ask them to introduce them around. Equally, you can ask the one guy you have engaged with to introduce you to others that they may know. That may be and easier or softer way for shy people to meet others.

Be Generous
Sometimes shy people have trouble networking because they believe they have come along empty handed i.e. they don't think they have anything valuable or significantto give back to someone who helped them, e.g. a job or a contact.

Although networking works best when you do have something to offer, what you offer doesn't have to be a job. Sincere interest in the other person, and empty flattery, is a form of generosity and goes a long way when you're networking.

Preparation

If you're afraid you'll freeze up or get tongue-tied in a social setting, prepare yourself in advance. Think of ice-breaker questions you can ask people you meet. If you're attending an event specifically to network your way to a new job, have your personal pitch ready but keep it informal.


Also, try to anticipate questions you may be asked, such as why you're looking for a new job, and have clear, concise answers at the ready. Your delivery has to be attention grabbing, smart and /or witty, to overcome interruptions and compensate for a lack of privacy.

Follow Up /Feedback
Sharing information—whether a website, article, report or phone number—with new contacts builds your credibility. So if you promised to e-mail a report to someone you met on the plane, make sure you do that.

When you do what you've said you were going to do, it gives the other person the impression that you have integrity and can keep your word. Otherwise, you're just going to get classified as another empty schmoozer.

Feel the Fear
In the course of networking, you'll encounter people who can't or don't want to help you . That's life. Don't take it personally and don't dwell on it. It's all part of the process. It's very like the tele sales market, it's a numbers game. Play the percentages. The more you try, the more you succeed.

Take Risks
When you overcome your fear of rejection, it'll be easier to make cold calls and strike up conversations with strangers. The person sitting next to you at a banquet or on an airplane may be feeling as uncomfortable as you are and will appreciate you breaking the ice.


They just might be a fabulous contact for you or know the right person for you to talk to. You just won't know until you try.

Seek Help
If you can't open up to people, you'll never be able to network and if you absolutely can not overcome your shyness on your own, seek help. Someone who can help you understand why you're so shy and give you the tools to change. It may change your career path and it will change your life, for the better.

Tuesday, August 4, 2009

Be Aware! Voice and Data Can Be Spied on

Attackers seeking to do harm or mischief to your networks work with an ever expanding arsenal of tools that sometimes seem to be the stuff of spy fiction, but they are all too real.

Here are 10 Spy style cloak-and-dagger ways, legal and illegal, to secretly tap into networks and computers to capture data and conversations.

1. Wireless keyboard eavesdropping: Remote-exploit.org has released an open source hardware design and accompanying software for a device that captures then decrypts signals from wireless keyboards. The device uses a wireless receiver that can be concealed in clothing or disguised as a common object that could be left on a desk near a PC to pick up signals.

Called Keykeriki, the technology targets 27MHz wireless keyboards to exploit insecurities that remote-expoit.org discovered earlier. The company plans to build and sell the hardware.

2. Wired keyboard eavesdropping: Electromagnetic pulses that keyboards make to signal what key is being hit travel through the grounding system of the keyboard and the computer itself as well as the ground for the electrical wiring in the building where the computer is plugged in.

Probes placed on the ground for the electric wiring can pick up these electromagnetic fluctuations, and they can be captured and translated into characters. The potential for this type of eavesdropping has been known for decades, and many experts believe spy agencies have refined techniques that make it practical. Andrea Barisani and Daniele Bianco, researchers for network security consultancy Inverse Path, are presenting their quick-and-dirty research on the topic at this year's Black Hat USA conference in the hopes of sparking more public research of these techniques.

3. Laptop eavesdropping via lasers: Bouncing lasers off laptops and capturing the vibrations made as keys are struck give attackers enough data to deduce what is being typed. Each key makes a unique set of vibrations different from any other. The space bar makes an even more unique set, Barisani and Bianco say.

Language analysis software can help determine which set of vibrations correspond to which key, and if the attacker knows the language being used, the message can be exposed, they say.

4. Commercial keyloggers: Early keyloggers were devices attached in-line with keyboards, but they advanced to software tools that grab keystrokes and store or send them to an attack server. Commercial versions have the software loaded on memory sticks that can dump the software on a computer and then be reinserted later to download the collected data.

5. Cell phones as remotely activated bugs: Software loaded onto certain models of cell phones can silence the ringers and cut off the light displays that would normally be triggered when calls are made to them. The caller can then listen in on conversations in the room where the phone is located.

According to press reports, the FBI received court permission to use this technique to spy on suspected Mafia members in New York.

6. Cell phone SIM card compromise: If attackers can get possession of a cell phone briefly, they can use commercially available software to download and read SIM cards and their store of phone numbers, call logs, SMS messages, photos and so on.

For instance PhoneFile Pro is software on a USB stick that claims to enable both the download and the display of the data.

7. Law enforcement wiretapping based on voice print: Phone company voice switches include software that can search all conversations going through it for voices that match sets of voiceprints. Whenever the switch makes a match, it can trigger a recording of the conversation and alert law enforcement officials, says James Atkinson, an expert in technical surveillance countermeasures.

The feature is designed to support communications assistance for law enforcement (CALEA) -- the law that requires phone companies to provide wiretapping access under court order to specific communications traffic.

8. Remote capture of computer data: Under a sketchy technique called Computer and Internet Protocol Address Verifier (CIPAV), the FBI has remotely tracked down data about individual computers.

Details of the technology have never been publicly revealed, but they were used to track down high-school students who sent e-mail bomb threats. CIPAV grabs IP and MAC addresses, running processes, visited Web sites, versions of operating systems, registered owner and logging of computers the target computers connect to. It is believed the software that does this is dropped in via exploiting instant messaging.

9. Cable TV as an exploitable network: Because most cable TV networks are essentially hubbed, any node can monitor any other node's traffic, says James Atkinson, an expert in technical surveillance countermeasures. By and large security is rudimentary and the encryption used could be hacked by someone with basic technical skills and readily available decryption tools, he says.

10. Cell phone monitoring: Commercially available software claims to capture cell phone conversations and texting. Attackers need to get physical access to the phone to upload the software that enables this.

There are several commercial brands on the market, but there are also online complaints that the software doesn't work as advertised or is more complicated to use than the vendors let on.

Thursday, June 18, 2009

LinkedIn; A Fast-Track Introduction to Business Contacts and Networking

LinkedIn Etiquette: Five Dos and Don'ts
Knowing how to interact with your connections on the professional social network isn't always as straightforward as it seems. Here are five cardinal rules that you should follow.

Social Networking Etiquette: How to Introduce Yourself and Others Politely
Improve your social networking etiquette IQ with our expert advice on some sticky situations you see on LinkedIn and other social networking sites. How can you politely decline friend or connection requests? Effectively introduce yourself to someone who doesn't know you well? Thoughtfully connect two contacts? We've got answers.

LinkedIn Profiles: Avoid the Six Most Common Mistakes
Are mistakes on your LinkedIn profile costing you possible job opportunities? Check out this expert advice on LinkedIn profile pitfalls.

How to Improve Your LinkedIn Profile: Stand Out to Employers, Recruiters
With so many people job hunting now, you've got more competition than ever on LinkedIn. So how do you make your LinkedIn profile work best for you? Here are some practical tips for standing out from the crowd and reaching potential employers.

On LinkedIn, Who Should You Connect With?
You've signed up for LinkedIn, because everyone says it's the primary business social network. But to whom should you connect? Your strategy should differ from your approach to Facebook.

LinkedIn Tips: How Many Connections Is Too Many?
When it comes to LinkedIn connections, some people believe more is better, creating huge networking circles. But that approach has prompted debate, with even some people inside LinkedIn saying that's a risky strategy. Here are three good reasons to beware of having too many LinkedIn connections.

How to Use LinkedIn Company Profiles For Job Hunt, Networking
Company profile pages on LinkedIn can help you tune into a company's comings and goings, executive relationships and key business facts. Here's how to search and use LinkedIn Company Profiles to your best advantage.

LinkedIn Recommendations: Five Ways to Make The Most of Them
As potential employers or recruiters peruse your work experience on LinkedIn, recommendations from past and present colleagues can be one of the most helpful features to help communicate your value. Here are five tips for doing the most good for yourself with LinkedIn recommendations.

New LinkedIn Apps Platform Overview
Since LinkedIn launched its application platform, the social network for professionals must carefully vet what technologies get added to the site, ensuring that they honor users' privacy while bolstering productivity.

LinkedIn's New Free Apps: Review, Part One
LinkedIn's getting down to business with a platform of free apps. Here's a hands-on look at what the first batch of those apps can do for you, from presentation help to travel tools.

LinkedIn's New Free Apps: Review, Part Two
Here's a look at the rest of LinkedIn's apps currently available on the new LinkedIn App Platform. They run the gamut, from presentations to file sharing to what you're reading.

LinkedIn's Most Unusual Members: Meet The Super-Connected
LinkedIn open networkers, or LIONs, accept almost all LinkedIn connection requests and introduce strangers out of good will. Here's a look at this controversial group and its approximately 16,000 members who'd like to be known as the saints of social networking, but are sometimes called spammers.

LinkedIn Clamps Down On Super-Connected Users
LinkedIn has imposed new restrictions on the number of connections any one person can have, say members of the LinkedIn open networkers, a controversial group that accepts almost all LinkedIn connection requests. The group appears to be walking an increasingly fine line with the social network.

LinkedIn vs. Facebook: Is the "Boring" Underdog Poised to Beat Its Flashy Competitor?
Despite the spotlight on Facebook and its massive user base, the social network's more professional competitor, LinkedIn, is poised for profitability and more immediate financial success. Analysts also say investors see revenue potential for LinkedIn that extends beyond advertising.

Wednesday, May 6, 2009

Twitter for Business users

Here are some tips on how to use Twitter effectively for business. Plus a few precautions.

1. Don't automate it

If you've got a blog that's connected to your business, you can use a service such as TwitterFeed to directly channel your new blog posts into Twitter posts. It sounds impressive but don't do it. Your business's primary Twitter feed ought to be hand-fed. If you publish a flood of impersonal links, your Twitter account will just seem like a faceless promotion machine and that's not a good way to engage people on Twitter.

Link to the very best stuff on your blog, as well as relevant information that you see elsewhere on the web, and also post items that don't contain links at all. (Don't forget to use a URL-shortening service such as tinyurl, is.gd, or xrl.us for your links.)

2. Be conversational

Your business's Twitter account should talk like a person, even if it's a collective "person" representing your company or brand. Think of your Twitter account as a character in an Internet play, it's a walking, talking personification of your company. If you feel like it: Use the first-person ("They're putting my stuff on sale again!"), invent a personality or just use the royal "we" and "our", "Our editors have the latest on so-and-so" but be chatty.

Some companies prefer to disclose members of their team when they're tweeting from the company account. This is also a valid approach. Par example, the clever group-tweeting service CoTweet (currently in beta) can automatically append your initials to the tweets you make while representing your company. (Macworld is testing out this service to see if it makes it easier for a group of our editors to jointly operate our various Twitter accounts.)

3. Follow people who are relevant

  • Follow everyone on your staff who uses Twitter from your Twitter account.
  • Follow colleagues in related companies and in your industry.
  • Follow relevant brands and journalists and pundits in your market, even those who compete with you.
It's professional and polite to follow people and by following people you are creating an ecosystem. People will see who you are following and consider those as suggestions for users they should follow as well.

4. Make sure your people are on Twitter, and refer to them Remember that individuals tweet different things than companies. It's acceptable for your company's employees to talk about making waffles or going out for drinks, as well as what they're working on. Not everyone will embrace Twitter, but many of them will. Even the most personal stuff that leaks on to Twitter can help make stronger personal connections with colleagues and audience members alike.

Having said this, you need to be aware who your employees are and make them aware that everything they write on Twitter (unless they're using a "protected account" that limits access) is public. If there's someone who works for your company whose Tweets are a bit risque, you should consider whether or not you want to refer to them from your company's account. An alternative is to ask employees to create two Twitter accounts, one for work matters and one for their sordid personal lives and keep them separate.

Once your people are on Twitter, they'll be able to mention what they're working on and reference the brand via Twitterspeak. Par example: "Just wrote a cool story for @macworld about the iPod shuffle." That will drive followers to your company's Twitter account.

Likewise, your brand's account can drive followers to your people. For example: "Our very own @vacuumdood thinks the new Dyson sucks awesome: tinyurl.com/example"

5. Answer your mentions
People will refer to your company's account as if it were a person. You should reply to tweets that mention you, when relevant. This will give your account more personality and will make those people feel engaged directly with the brand. For example, a person might ask you a question directly: "@macworld Hi. Do you know when Apple will enable SMS message forwarding on the iPhone? Thanks." "@janevans35 Apple's not saying, but we hope it's with the next major software release!"

6. Search for your name

Beyond mentions, which are specific references to your Twitter account, there are probably people using Twitter to talk about your business. Use Twitter's powerful search features to find those references, either from the Twitter Web site, a Mac-based Twitter client program such TweetDeck or Tweetie that supports saved searches, or even via your RSS reader by subscribing to the RSS feed linked to from every Twitter search results page. There are a lot of companies offering great customer service and support on Twitter by watching what people say about them. When I groused on Twitter about my bad luck finding a JetBlue flight from Oakland to Boston, within a half an hour I had received a reply from the JetBlue Twitter account with an explanation.

7. Consider creating sub-accounts for sections of your business or customer base

If you're part of a big enough company, consider creating smaller, more targeted accounts. Starting a new section of your site devoted only to fans of the double bass? It might be worth starting a new @joesmusicbass account, then Tweeting about it from your company's main account: "Bass lovers rejoice! Welcome our new friend, @joesmusicbass to the party!"

8. Use Twitter to ask your customers questions...and get good answers

Twitter is a great way to get answers to questions. Trying to figure out what your customers want to see or are interested in? Use Twitter to ask them. Sure, it's not a scientific survey, but it can give you an immediate snapshot of the zeitgeist. This can be both instructive and productive.

9. Be a good Twitter citizen Can you persuade your Twitter followers to promote you to their followers? Sure, but be mindful: He who has the most followers doesn't necessarily win. If you get people to promote you to their friends to win a prize, you may end up creating a harmful backlash.

Recently, a software-deals site offered a free program to anyone who would tweet about its bundle to his or her friends. The people who tweeted were rewarded, but many of their friends felt like they were receiving spam. Even though the people who tweeted were complicit in the act, it was the company that induced the tweeting that received the bulk of the criticism. The etiquette of Twitter is still evolving, be aware and be wary.

Conclusion

Even if you're not the type of person who uses Facebook or Twitter yourself, there's no denying that these new forms of connection and communication are powerful and becoming increasingly important. That's why your business should be on Twitter now.

Thursday, March 12, 2009

LinkedIn and Beyond: More Sites to Help You Network

LinkedIn, Facebook and Myspace can be useful tools for networking with consumers and peers, but there are other social networks on the web with more specific purposes or narrower audiences. The list is almost endless and the variety equally so. Here is a selection of other popular sites.

APSense.com: Tap into an affiliate marketing revenue stream by promoting products and sites on your business profile, and get paid for the friends you refer. (This is not the same service as Google's ADSense)

Biznik.co.uk: Join your local (US or UK) business community to connect and collaborate with nearby entrepreneurs, and find out about local seminars and events.

Entrepreneur Connect & Women Entrepreneur Connect: Share ideas, join groups, publish content and promote your business on (Women) Entrepreneur's own network.

FastPitchNetworking.com: Create a profile, product listings and blog, and take advantage of e-mail marketing and virtual trade shows. Their website is also available in German, Spanish and Chinese languages.

GoBigNetwork.co.uk: Get serious about fast growth in this startup community focused on finding funding, talent and expert advice.

Konnects.com: Build a network among other startup entrepreneurs and launch your own branded network when you're ready. Twitter friendly!

Marzar.com: Connect with other business owners while promoting products and services in the marketplace.

Xing.com: Search this global site for business partners, contacts and professional opportunities. Multiple European, Chinese and Asian languages supported

This list is for information only. I am in no way recommending them over any others. Explore and enjoy but make up your own mind about how useful or otherwise, they are to you.

NB: many of the above sites are US or UK based, but some have multiple language support and may have a separate more localised, website for your country. If not, well, you now have an opportunity to develop something for your city, region or catchment area.

If you are already connected and using the above sites, I would be very interested to hear your comments and feedback on them. As well as your links and suggestions for bigger and better networking sites.

Monday, March 9, 2009

Laid-off! Oh No! What now?

Crystal Balls

The USA reported that 2.6 million jobs were lost in 2008, with 524,000 axed in December alone. Unfortunately, the situation isn't expected to be any better in Europe in 2009. People who invested years of hard work, loyalty and dedication have been shown the (back) door. Now they find themselves out in the street, left wondering what their futures hold.

Discard Pride and take Courage
The newly unemployed can't afford to miss a beat. Yes, the economy has deteriorated. Yes, more layoffs are coming. Yes, it's harder to find a job now than it was a year ago but while some will react badly, smart job seekers will get tough and get going. They'll brush up their résumés, hit the job boards, work their social networks and polish their interview skills . Remain calm, collected and focused on finding the next opportunity.

Resting for the Hunt

Finding a new Job is Your Full-Time Job
You might not be fully employed, but you do have a job. Your job is to find a new position. Remember, you have been released from you current commitments, you have not been granted permission to take time off and lick your wounds.

Some people may feel they have enough savings to live off for a month or two, before they throw themselves back in the market. Sadly, if you let yourself slip into the "let's call it a break" mentality, you seriously risk losing your edge and when you do decide to actively pursue a job, it'll be that much harder to get back into the working harness and the pace of things.

Job hunting race
Secondly all your colleagues are now running ahead of you in the job hunting race. You may even find that you have competition from some of your old colleagues, the ones that are not being laid-off. These are the 'jump before you're pushed' brigade. The ones that have seen some scarey writing on the wall near to them and this has provoked them into finding a more secure company to work for.

If you start to pursue a new position immediately, you'll be much more fit and prepared to seek out and find the right opportunity. You will still be hot from the fight. Your readiness will show in your interview attitude, from the way you present your résumé, to the way you conduct yourself while under scrutiny and in your ability to negotiate, confidently.

Slainte!

Keep Your Spirits Up
This is not a license to drink more whiskey, not that I want to discourage you. Being laid off in today's economy can send any level-headed person into a panic. That's why it's important to keep your priorities in check, preferably a reality check. Keeping your spirits high keeps you motivated to get back out there with the level of enthusiasm you need. Did you ever walk over hot coals? as part of a team-building course. Well, if you did then remember the state of mind you assumed at that time, face forward, focus and take that first step.

Step up out of the trench
Professionally speaking, your layoff could be a big blessing in disguise. You know that you felt unappreciated, stifled or bored in your old job! The company politics were dragging you down! So, now is the time to stop whining and find your true calling. Take advantage of this time for expansion, self-discovery and growth. Re-build, renovate and re-invent yourself.

Find a job or position that really challenges you in new and exciting ways. We are all the sum of multiple characteristics and talents that grow and change with knowledge and experience. Look at the different aspects and elements of your complex character. Train and develop some of these and allow others out for some exercise and experience. Try something new. Pick up on an activity that you used to enjoy, something you already know and can expand.

Hail! Friends Countrymen!

Network, Network, Network
When the going gets tough reach out to everyone you know and maybe some that you don't.

Looking for a job is no shame on you and you, like everyone else need to be supported.

Clearly, people don't like to talk about their sudden unemployment but remember that everyone knows the economy is down. Through no fault of your own, you find yourself in the growing army of newly unemployed people but YOU are one of a kind.

Tell your friends. Tell your family. Post updates on social networking sites. Let people know you could use some help, and ask them to put you in touch with people they know are hiring. Make sure everyone knows you are in the market, you are developing new skills and have something more to offer.

New Skills! New vacancies!

Recruitment agencies can help
Talk to recruitment agencies, whether you are looking for full-time or part-time employment. These agencies have already seen a noticeable increase in clients who have never used a staffing company before now. You can be sure that they have already planned for this increase in demand. It's their job.

Advice from friends is helpful, but staffing professionals know the ins and outs of local employment and can propose or suggest that you follow a new direction, one you had not been aware of or considered. Even more importantly, recruitment agencies have established good relationships with local companies. Listen to what they say.

Skills Gap Analysis
Recruitment agencies are also a good source of information regarding what key skills are most sought after, by the market. If you have good current skills they will be able to tell you how to package and market them. If your skills are out of alignment with the market, they can give you good advice as to how to change or tune your approach to a better fit.

No Demand for Zeppelin mechanics!

Take it on the chin if they say you need to re-train entirely and get out there to find the cheapest smartest way to do this. The web is a good source of free online tuition and again your friends and network can help you here too. Seek out the one's that have current skills or work with others who have them.

Consider working for FREE for a short introductory period.

It would be a great advantage to you to find work as an intern or assistant with a company who have, and use, the key skills you need to learn or develop! Remember there has to be value on both sides or it won't work. So you need to have something to offer them. You will short circuit many of their reticence and objections if you offer your time and experience for FREE! In return you get some valuable training or much needed exposure to a new skill, methodology or application.

Clearly working for nothing is a short term activity and you cannot allow it to continue for long. You need an income and you have only a small window of opportunity before you go broke. So, once you are in-situ, you need to learn as much as you can, gaining real hands-on experience and as quickly as possible. Poverty is a great motivator!

You never know what might come from this and it will keep your morale high, maintain your social interaction and extend your network. 3 very important considerations but beware of abusive persons that will try to exploit your position.

Social Networking helps
Don't hesitate to put your professional face online. Make sure you are on LinkedIn and your profile is up to date. Your online presence is often the first place potential employers will look. If run correctly, your social network could be that extra boost your résumé needs. Exercise caution and restraint, because, depending on the content, it could also be detrimental. Post articles you've written or details of a project you're particularly proud of, not the pictures of you mooning your mates on last year's trip to Cancun.

Consider Contract work and Consulting
Although you might be leaving a full-time, "permanent" position, don't rule out the idea of consulting. Many workers overlook the option of consulting because they don't like the relative insecurity and the idea of impermanence.

The use of Contractors and contracting
In fact, many cautious employers now are showing great caution when taking on new staff. They don't want the long term commitment in such a dynamic marketplace. They want to be able to grow and shrink as the work dictates. They do this by using contractors and they manage the uptake of contractors by issuing short 3 month contracts in the first instance, with the 'potential' to extend.

From my experience it will take you 6 weeks to settle into a new company and it will be 3 months before you will become truly confident and start taking the initiative in that position. From your side, you are set to go. From the employers side, they know who they are dealing with and they have assessed your worth. They can now decide whether to 'extend' you for a more agreeable period of time e.g. 6 months or 1 year, to completely 'domesticate you by offering a Permanent contract or to 'release' you back into the Wild.

If you dismiss contracting as an option, you could be slamming the door on your career.

Once you are established as a contractor, it is not uncommon to stay with a company for 2 years or more. Years of relative security and certainty, the same pay and benefits. Remember that a short consulting assessment is often the only way into and organisation but could potentially lead to a (semi-)permanent position.

Go Girl Power!

Cultivate Suppleness and Flexibility

Consulting also has a number of benefits you won't find with a permanent position. It provides a vehicle for flexibility. That may be the flexibility to spend more time with your family, or open up that business of your dreams. Consulting usually generates a higher salary than a permanent position. It can also stimulate you business sense in a way that a more sedintary position does not.

Just say 'No!'
As an independent consultant, you always have the option to say 'No' to a project if it doesn't appeal to you. Can you imagine saying "no thanks" to your last manager? (out loud). There are a huge array of jobs available to contractors. This makes it possible to not only choose where and when you work, but what you're doing and how you do it.

The Postman earns more than you do, now
A contract or temporary position with a company keeps some income flowing while you search for a more permanent and satisfying position. It could be the key to keeping you and your family fed and healthy.

Benefits? What Benefits?
Do remember that temporary workers and contractors do not have access to the same benefits within organisations. No health insurance, no pensions, no sick pay, short notification of termination periods, etc. So, its not all plain sailing and lots of money but its something you will know in advance and can deal with. Remember what your Grannie told you, save up and put aside something for the leaner days.

With grim determination and a willingness to grow and open yourself up to new experiences, you will not be a Statistic very long!

Monday, March 2, 2009

Caution! - Downsizing ahead

Are you a Target?

1. You're being left out of important meetings.
Challenge the fact that you're not being invited to important meetings. Your omission may simply be an honest mistake (unlikely). Explain what is missing in their approach e.g. new insight or important perspective. Stress that you will bring added value to the meeting and assure the 'leader' that you will strengthen his position by supporting him, given the opportunity.

2. Your span of control is shrinking.
Be proactive. No one is going to give you anything.

  • Hunt down and capture new responsibilities on your own initiative.
  • Research possible new product lines.
  • Propose strategies and tactics to fend off the competitors.
  • Conduct in-depth analysis of competitors and expose possible weaknesses.
  • Make your presence known by attending voluntary meetings and corporate outings.
  • Volunteer to organise events that demonstrate your wide range of under-utilised talents.

3. Your projects are getting cancelled.
Check that you, your boss and company's priorities are properly aligned. Find the key project that's aligned with corporate goals and get on board. See previous paragraph for finding new projects. Even if it is outwith your job title. Be 'flexible'. Your company is going through difficult changes. Show your willigness to change and grow with it.

4. You have a new boss.
You made the old boss look good so, make the new boss look better. If you demonstrate to them that you're there to make them look good and can achieve their goals, they won't want to let you go, immediately. Not until they find someone faster/cheaper/younger and better connected.

5. Your company's financial statements are bleeding red ink.
Wake up and smell the Java, the company is struggling you and your peers could get laid off no matter what. Start networking now, get your résumé into shape, start blogging and look for a new job.

You will find that your old friends and colleagues will be only too happy to hear from you, because they will be facing similar issues. A bit like rats congregating to jump onto the iceberg before the ship hits it.

  • Make your presence felt.
  • Raise your Profile.
  • Be clear in your goals, don't be invisible
Whereas all deceptions requires secrecy, all secrecy is not deception